Emergency calls can be set to not only call 911, but also to alert designated individuals such as an internal safety team, who then has the ability to record, barge, or monitor the 911 call taking place. Safety features are critical for healthcare organizations. Not only that, your receptionist or office manager can streamline patient interactions by changing their caller ID to a specific department number, scheduling phone number, or main line when calling patients. Zoom Phone allows you to easily manage your outbound caller ID number with just one click, protecting the privacy of doctors and nurses by allowing them to present their office number instead of their direct line or cell.

Manage patient communications & protect provider privacy You can even export that voicemail to a patientвЂ™s electronic medical record.

This includes shared voicemails and voicemails to delegated users, so a receptionist could receive a patient voicemail sent to a main line or specific provider. You can also get voicemails delivered straight to your email inbox as an audio file and transcription. You can turn automatic call recording on and off throughout the entire organization if you prefer. If youвЂ™re on a call with a patient and need to record the interaction on the fly, itвЂ™s as easy as pushing a single button, and youвЂ™ll receive both the audio file and a transcription. You can also merge an incoming call into a three-way call or transfer a call into an existing Zoom meeting. With Zoom Phone, you can instantly elevate a phone call to a video meeting if the need arises - say, during a patient consultation with a remote specialist. If your providers are constantly on the go, moving between buildings or from patient appointments to meetings, call flip enables them to seamlessly transfer calls between any device with one button, simply by putting the call on hold and picking it up on another device. HereвЂ™s how your clinical practice, FQHC, or hospital can get more from its telephony solution with Zoom Phone. Plus, with our HIPAA-compliant healthcare solutions, customers can now use Zoom Phone to keep protected health information (PHI) secure.

The good news is, Zoom Phone makes enterprise-level phone quality and features accessible to small to mid-sized healthcare clinics and hospitals, independent practices, and rural and federally qualified health centers (FQHCs) without a high price tag.ДЄ cloud phone solution like Zoom Phone is an excellent fit for smaller organizations because you get all the telephony functionality of a business phone system in an easy-to-use - and easy-to-manage - solution. With fewer resources, leaner teams, and lower budgets than larger health systems, small healthcare organizations may feel like the most advanced phone solutions are out of reach or too complex for their needs.

Izoom phone